ICG Documentation Testimonials
Thanks to clients like you, ICG Documentation has been in business for over 23 years.
ICG was hired to provide technical documentation. The tasks included editing of the technical specifications and writing of the user manual for the software. Deliverables were mutually agreed upon by the ICG developed documentation plan.
During the time ICG was working on the project, they impressed me with very quick turnaround times. This helped the project by always having up-to-date documentation.
Based upon my experience with ICG, I would definitely use them again in the future.
Vice President of Technical Communications
Adobe Systems
While at Apple, I had the pleasure of working with ICG many times. Based on our scope of work discussions, ICG prepared agreements for review which were both competitive and flexible.
ICG’s contract technical writers were highly skilled and very professional. Since they had Computer Science and Electrical Engineering degrees, they came “up-to-speed” very quickly, and were able to make technical contributions to projects when needed. This made the working relationship with ICG Inc. very productive for my group and for Apple.
ICG always had my team’s goals and needs in mind, and was committed to a mutually beneficial outcome. I do not hesitate to recommend that you contact him for contract technical writing services.
Engineering Program Manager
Ooyala
While at Apple, I worked with the International Consulting Group on many projects over five years. The company has consistently done a fine job and has usually delivered the work product I needed on budget and on time. Occasionally, the cost of a milestone or a due date needed to be changed, and I have always found the company to be fair negotiators in working out such issues. As long as you make the effort to clearly communicate your needs to them, International Consulting Group can be counted on to consistently produce quality deliverables to satisfy those needs.
President & CEO
Blue Oak Mountain Technologies
I have worked with ICG for over two years in conjunction with the documentation for the Apple Media Tool. They produced a solid user guide and reference manual that assisted in the product being awarded the MacUser Eddy award as the Best New Multimedia Product. Their work on this project also received Merit and Achievement awards from the Society for Technical Communications. The staff is dedicated, hard working and was able to deliver the documentation on budget under an extremely tight schedule.
Director of Marketing
Stanford School of Business
ICG and Amr Eissa in particular have used their knowledge of medical devices to greatly benefit their work with Acuson. More generally, ICG’s multiple capabilities, beyond writing, in multimedia, graphics, and more have been useful resources for us. Perhaps most important, they can combine quality work with a dedication to our deadlines even if it means some long days for them. That’s invaluable to us.
Vice President of Marketing
Acuson Corporation/Siemens Medical
I’ve worked with Amr Eissa and ICG for the past ten years (as a Technical Publications Manager at Apple) on technical documentation and projects, and I have only the best things to say about them. Their work is always top-notch, accurate, on time, and within budget. Usually it’s a difficult feat to do things quickly, well, and on budget, but when you work with ICG, that’s the level of professionalism you can expect. Additionally, ICG works independently; once their assignment is clear, they require almost no managerial overhead–a real blessing when it comes to working with contractors.
Director of Technical Communications
Netscape/AOL
Amr was a rare “find” as a technical writer! I highly recommend him and would hire him again instantly if the right need arose. Amr worked for me at First Pacific Networks where he learned the communications industry. He was looking to find a different career path. I was very impressed with his intelligence, work ethic, speed of grasping complex new technologies and concepts, and his creative approaches to putting his new knowledge to work. He was also a pleasure to manage and got along exceptionally with the rest of the team.
VP Marketing
Tezzaron Semiconductor
I have worked with several dedicated individuals within ICG for over 10 years, first at Apple and currently at Intuit, who went the extra mile for my projects.
Senior Director, IT
Intuit
While at Apple, I have worked with several dedicated individuals within ICG who went the extra mile for my projects.
Online Communications Manager
Infoblox
The International Consulting Group did an excellent job of developing several courses as well as delivering them. Their delivery was excellent! We would definitely use them again.
Marketing Manager
IDEC Corporation
ICG Medical Testimonials
What our customers are saying about ICG Medical.
ICG’s staff used their knowledge of medical devices to greatly benefit their work with Acuson. More generally, ICG’s multiple capabilities, beyond writing, in multimedia, graphics, and more have been useful resources for us. Perhaps most important, they can combine quality work with a dedication to our deadlines even if it means some long days for them. That’s invaluable to us.
Vice President of Marketing
Acuson Corporation/Siemens Medical
This is just a note to thank ICG for assisting us in our documentation planning initiatives. I was impressed with the efficiency of ICG’s staff. ICG’s support was refreshing and inspiring. It’s always great when a contractor exceeds the status quo, and leads us in new directions. ICG’s passion for what they do is evident in every call, meeting, and email. ICG is an integral part of our team!
Director
Nellcor
ICG helped us define our deliverables, develop the publications plan, and launch the documentation suite for our customers. ICG planned the documentation, wrote the drafts, and supported us throughout the process.
Vice President
Celera
ICG’s work ethic is outstanding. Their understanding of the documentation process is without equal. The quality of their deliverables is among the very best that I’ve seen in over 25 years. Bravo, ICG; keep up the good work!
Senior Director
Diasonics
ICG has an unbelievable capacity to multitask and organize a virtual team toward results oriented phases. ICG has solid business acumen, tremendous ability to execute, and lots of passion.
Vice President
Celera
I had the pleasure of working with ICG for several years now. Their attention to detail, dynamic style, and articulate method of communication made it enjoyable to say the least. I hope to use ICG for a long time into the future.
Senior Director
Applied Biosystems
ICG is one of those companies that knows how to remove roadblocks to get the job done, while making it look easy. ICG thrives on the business challenges that can make most companies fold. If you want your project to be successful, you need to call ICG!
Director
Philips
ICG is one of those companies whose name always comes to mind when trying to think of a firm that takes on a new challenge. ICG has the technical skills, the business acumen, and the ability to solve complicated, cross-functional issues.
Vice President
Diasonics